Return Policy

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Return Policy

Return Policies

 

Tack and strap goods

 

Lund Saddlery’s return policy for tack and strap goods is simple, should you have any issues with any of these products our policy is to exchange or grant a 100% money back guarantee as long as the item has not been used/conditioned/oiled and the product swing tags are still in place.

 

Tack and strap goods sizing

 

In the case of an exchange or return of tack/strap goods because of sizing issues, we do understand that in some circumstances an actual fit to the animal is required. We do all that we can to represent the linear measurements of all items clearly and accurately in both Imperial and Metric within our product charts.

 

Please use the measurements shown on these charts as often as required prior to making your purchase.

 

Shipping cost for the exchange/return of items with sizing issues will be looked at on a case by case basis. Regardless of your location, please contact us here to make exchange/return arrangements.

 

If you are having bridle fit issues due to breed/head size/head shape, please go to our build your bridle section.